Shipping FAQ

How long will it take to fulfill my order?

Orders are fulfilled within 3-5 business days. Business days are Monday to Friday, and exclude Irish public holidays.

How long will it take to receive my order?

Please allow up to 1 calendar month to receive your order. If that time has passed please reach out to me via the contact page or my business email and we will get you sorted out. Please do not contact me via DM or comment on my social media pages, as it’s very likely your query will get lost.

Can I track my order?

If you selected ‘tracked’ shipping option at the checkout then you will have received a tracking number in your shipping confirmation email. If you selected tracked mail but did not receive a tracking number in your shipping email then please reach out to me via the contact page or by my business email. Please do not contact me via DM or comment on my social media pages, as it’s very likely your query will get lost.

Materials FAQ

What paper / sketchbooks do you use?

For loose sheets I use Strathmore Mixed Media Paper. For sketchbooks I use Royal Talens Art Creation Sketchbooks

What paint do you use?

Gouache - Holbein, Winsor & Newton.
Acrylic Gouache - Holbein, Turner.
Oils - Winsor & Newton, Daler Rowney.
Acrylic - Royal Talens Amsterdam, Sennelier Abstract.

What pencils do you use?

Holbein Artists, Prismacolor, Caran D’Ache Luminance, Conte à Paris pastel pencils.

What pastels do you use?

Oil Pastels - Sennelier, Mungyo Gallery, Pentel
Wax Crayons - Caran D’Ache Necolor II
Soft Pastels - Jackson’s, Unison, Pan Pastel.

What brushes do you use?

Richard Oliver Ireland - 1/2” Flat 601, and No.10 Round 600.